Frequently Asked Questions

The damage deposit is one half of the first month’s rent excluding any discount.

Yes, some of our apartments permit cats, small dogs and other small pets. Please contact us to find out more. A pet deposit is required where pets are allowed.

A pet deposit is equal to one full month’s rent excluding any discount. Please note the pet deposit is in addition to the damage deposit.

When an application is submitted through our online portal, the Shindico head office will complete a preliminary review and reach out if they require further information. Once the application is complete with photo ID, proof of income and void cheque/bank account information, the screening process is started. The screening process consists of an extensive review of the information and references provided by each applicant, as well as many external database checks. A few of those checks may include, but are not limited to, the following:
  • Court of King’s Bench Name Search
  • Residential Tenancies Branch Name Search
  • Equifax Credit Check
  • Employment References
  • Income Verification
  • Previous Landlord References
  • ID Verification
  • Social Media checks

The below process is required if you wish to assign your unit before the end of your term:

  1. Complete an assignment form (provided by building manager or head office).
  2. $75.00 assignment fee to be deducted via pre-authorized debit.
  3. Start advertising/showing your apartment. Ensure you put your own contact information in the advertisements. Tenants are responsible for sourcing their own assignee.
  4. Advise all applicants to apply online.
  5. Head office will contact you once we have approved an applicant for assigning your suite.

Please see Residential Tenancies Branch website for accurate definitions of assignment.

When renting, the landlord’s insurance does not extend to personal possessions and doesn’t cover you in the event of a fire, flood, or any other disaster that will ultimately cause you to sustain a loss. Tenant insurance is very affordable and is something that is very important in the event of an emergency. We strongly urge all tenants to investigate it and make sure that they are adequately covered for their own protection.

Please see Residential Tenancies Branch website for more information on insurance coverage.

To cancel parking we require one (1) full calendar months’ written notice to the building manager or our head office via email.

To set up your electricity account, please contact Manitoba Hydro at 204-480-5900. Please see the below for helpful links from Manitoba Hydro:

  1. New customers
  2. Create an account
  3. Sign up for an online account
  4. FAQs
  5. Payment options